privacy policy

Last Updated: 10.01.23

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Backstage Customs LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.

Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment information when you place an order or create an account on our website.

2. Usage Information: We collect information about your interactions with our website, including your IP address, device information, and browsing history.

3. Communications: We may store communications between you and our customer support team, including emails, chats, and phone calls.

How We Use Your Information

We use your personal information for the following purposes:

1. Order Fulfillment: To process and deliver your orders and to provide customer support.

2. Account Management: To create and manage your account on our website.

3. Marketing and Promotions: To send you promotional emails, newsletters, and offers that we believe may be of interest to you. You can opt out of these communications at any time.

4. Improve Our Services: To analyze how our website is used, improve our services, and enhance user experience.

Information Sharing

We may share your personal information with third parties under the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services.

2. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Choices

You have the following rights regarding your personal information:

1. Access and Update: You can access and update your personal information by logging into your account.

2. Opt-Out: You can opt out of receiving marketing communications from us at any time.

3. Delete Your Account: You can request to delete your account and personal information, subject to any legal obligations we may have to retain some data.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal, regulatory, or other reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

 

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